In 2024, Monster Music will only be accepting credit/debit card payments. We will be using a service called Stripe to process the payments. Stripe charges a fee for each transaction (2.7% + $0.30). Monster Music families will be required to upload their current card information to our new online platform called Opus1. All payments are “auto pay” so once you have put your details in, you don’t need to do anything else!

Unfortunately we can’t accept weekly payments for lessons. We have recently restructured our payment scheme to make it more affordable, rather than large lump payments (we used to charge per term!).

Other than the first invoice, all payments will land on the 1st of every month. No payments will be expected during December and January. If your child starts at a different time during the year, you will be invoiced from that date

As per our terms and conditions, we expect a 3 month commitment from our students/families. We will have three dates throughout the year when we will be accepting drop-outs - May 11th 2025, August 3rd 2025 and October 5th 2025. Outside of these dates, we will look at each request case-by-case, but will intend to stick to these drop-out dates as firmly as possible. Also, just a reminder that we need 4 weeks notice to withdraw on any of these dates.

Our terms follow very closely with the school terms. Generally for Monster Music, terms one and four are shorter terms (usually 8 weeks) as the very start and very end of the year are incredibly busy for students. Terms two and three line up directly with the school term (generally 10 weeks).

GST is included however there is a credit card fee each month. The fee charged by the credit card company is 2.7% + $0.30. If your child is new to learning with us, there will also be a book/curriculum cost. This amount will vary from $20 - $35 depending on what instrument your child is learning.

Students that learn guitar and keyboard, will incur ongoing $20 book costs as they complete each book (each book takes roughly 6 months to complete).

In the case of a tutor absence, Monster Music Management will determine the best course of action - ideally a reliever. In some instances you will receive a credit which will go towards your next invoice.

The lesson fee will still remain the same, however one of the following will happen

a) We will firstly try to find an alternative day for lessons to avoid a clash that week

b) If we are unable to make "a" work, we will offer your child a Monster Make Up!

Unfortunately, no. We would love to be more flexible on this, but tutors still need to be paid, even if your child isn't in the lesson, therefore the annual fee will remain the same. We can however, offer your child up to 2 Monster Make Ups per school term. You can find out more about Monster Make Ups here.